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Frequently Asked Questions
Ordering and Shipping
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
Shipping times vary depending on your location and what shipping option you select at checkout.
All orders are processed in 1-3 business days, but arrival time depends on which shipping option you select at checkout.
We accept all major credit cards, PayPal, ApplePay, Shop Pay, Venmo, and other secure payment options available at checkout.
Once your order has shipped, you will receive a tracking number via email to monitor your package's journey.
Returns and Exchanges
We offer a 14-day return policy for unworn and unwashed items with original tags. Please note that customers are responsible for the return shipping costs.
To initiate a return or exchange, please email our customer service team at support@meadowsweetlane.com with the subject line “Return Request.” Be sure to include your order number and reason for the return in your email.
Yes, refunds are issued to the original payment method once the returned item is received and inspected for quality assurance.
Products and Sizing
Please refer to our sizing chart available on each product page to find the best fit for you.
Our dresses are designed to be true to size, but we recommend checking our size guide for specific measurements.
As a small business, we can't guarantee customization for all orders, but we're always willing to consider your requests. Please email support@meadowsweetlane.com with the subject "Customization Request" for further consideration.
Care Instructions
Washing:
Wash in cold or warm water to prevent shrinking and fading. Hand wash with mild detergent or machine wash on a delicate or gentle cycle with similar colors. Avoid hot water, as it can cause shrinking and dye bleeding. To reduce wear on the fabric, avoid overloading the washing machine.
Drying:
Air drying is ideal to avoid shrinkage, but you can also use a dryer on low or moderate heat. High heat can damage cotton fibers over time. If air drying outdoors, hang items away from direct sunlight to prevent fading.
Ironing:
Iron on high heat while the fabric is slightly damp, using steam if necessary. Removing garments from the dryer promptly or using an air-dry setting can help prevent excessive wrinkling and reduce the need for ironing.
Other Tips:
Wash garments less frequently to minimize stress on the fibers and reduce fading over time. Avoid using undiluted chlorine bleach, as it can weaken fibers and cause holes. Use a diluted bleach solution only when necessary, and apply sparingly to protect the fabric’s strength.
Each garment also includes a care label with further instructions specific to the item.
Promotions and Discounts
Yes, sign up for our newsletter to receive 10% off your first order and stay informed about future promotions and exclusive offers.